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Last Updated: November 2025

By accessing, browsing, or using https://dindigulshopping.com or the Dindigul Shopping mobile app, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing any order.


1. General Terms

“User,” “Customer,” or “You” refers to any individual, group, or entity visiting or making purchases on Dindigul Shopping.

Dindigul Shopping reserves the right to modify, update, or delete these Terms and Conditions at any time without prior notice. The updated version will be effective immediately once published on the website.


2. Service Overview

Dindigul Shopping is a local online marketplace offering groceries, fresh produce, home essentials, and other products to customers in and around Dindigul. Orders placed through our website or mobile app are delivered directly to the customer’s specified address.


3. Order and Delivery

  • Orders can be placed through the website or mobile app at any time.

  • All orders placed before 11:00 PM will be delivered the next day or on the chosen delivery date.

  • Delivery slots and availability may vary depending on area and stock.

  • Minimum order value: ₹200.

  • Orders below ₹200 will incur a ₹40 delivery fee.

  • Delivery charges and timelines may change without prior notice.


4. Pricing and Payment

  • Prices are updated daily based on current market rates.

  • The price displayed at the time of order placement will be final.

  • In case of a pricing or billing error, Dindigul Shopping reserves the right to issue a corrected invoice, which must be settled by the customer.

  • Accepted payment methods include cash on delivery, UPI, debit/credit card, or other online payment gateways.


5. Weight and Quantity Variations

Due to the nature of perishable goods, the delivered quantity of certain items (especially vegetables and fruits) may vary by up to 5% from the ordered quantity. Customers agree to pay based on the final invoice value.


6. Product Availability

If a product is unavailable or does not meet quality standards, it will be excluded from the delivery and the amount adjusted accordingly in the invoice. Product images are for illustration purposes only and may slightly vary in size, color, or packaging.


7. Promotional Communication

By placing an order, giving a missed call, or contacting Dindigul Shopping, you consent to receive order-related messages, calls, and promotional updates.
If you do not wish to receive such communication, you can opt out by sending “NO OFFERS” to our support contact.


8. Returns and Refunds

  • Perishable items (fruits, vegetables, dairy, etc.) are non-returnable once delivered.

  • For damaged or incorrect items, contact our support within 24 hours of delivery.

  • Refunds or replacements will be processed after verification.


9. Limitation of Liability

Dindigul Shopping shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services or delays caused by factors beyond our control (such as weather, strikes, or supply disruptions).


10. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall fall under the jurisdiction of the Courts of Dindigul, Tamil Nadu.


11. Contact

For support or inquiries:
support@dindigulshopping.com
https://dindigulshopping.com